At Elayur Organics, we are committed to delivering your orders safely and efficiently across India.
Order Processing
All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is dispatched, you will receive shipping and tracking details via email or SMS.
Shipping Timeline
Estimated delivery timelines:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Locations: 7–10 business days
Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen logistical delays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
From time to time, Elayur Organics may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Customers can track their shipments using the tracking details shared after dispatch.
If you do not receive tracking information within the expected timeframe, please contact our support team.
Delayed or Failed Deliveries
While we work with trusted courier partners, delays may occasionally occur due to:
Weather conditions
Public holidays
Remote delivery locations
Incorrect shipping details provided by customers
Elayur Organics shall not be held responsible for delays caused by courier partners or circumstances beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping details at checkout. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-dispatch.
Damaged Packages
If the package appears damaged or tampered with upon delivery, please avoid accepting the package and contact us immediately with photos for assistance.
